A Las Vegas casino laid most of their employees using a recorded message. Hundreds of Rampart casino employees received a pre-recorded phone message from vice president Michelle Bacigalupi with the announcement that they would all be fired as of May 15.

Cold Call

Hundreds of Rampart casino employees received a phone call which began with a recorded message: “The following is an important message from the JW Marriott Rampart Casino emergency notification system.” Then Rampart VP Michelle Bacigalupi introduced herself as the recorded message continued.

“We’ve made the very difficult decision to terminate your employment,’ she said. “We’ve tried to retain our entire team. However, with the continued uncertainties, we are no longer able to do so.”

“We would have liked to have given you more notice to this action,” Bacigalupi added, “but were unable to do so because of how quickly and unexpectedly our operations were affected by the COVID-19 pandemic.”

Out of 1,700 Rampart employees, only 200 will keep their jobs. And to add insult to injury, the company followed up with an official termination letter in writing.

Disappointing but Not Surprising

According to the Las Vegas Review Journal, one employee expressed his disgust at the cold, robotic treatment of Rampart staff.

“We don’t have 80,000 employees… This is a smaller, intimate property,’ he said. (The voicemail) was disappointing but not surprising.”

Other employees expressed their disgust at the impersonal manner in which they were terminated. The recorded message from the VP encouraged fired staff members to seek unemployment benefits, which is cold comfort when the greater Las Vegas area accounts for 82% of the state unemployment numbers.

Larger casinos have paid staff while on furlough, and some even promised their staff jobs at the end of the coronavirus casino lockdown.

Smaller casinos may not have the resources of their mega-resort cousins, but the gambling industry is hardly dirt poor. The Rampart casino is located on the grounds of the JW Mariott resort in Las Vegas. It is not certain if hotel staff will also be terminated.

It just goes to show that whenever times are tough, the first resource a business eliminates is the human one.


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Thomas McCoy was born in Bethesda, Maryland and studied finance at the Kogod School of Business at American University in Washington D.C. before heading to New York and a job as a forex trader on Wall Street. Successful enough to launch his own, online forex trading platform, Thomas has long had a keen interest in the places where the worlds of finance and technology meet. As a prolific blogger, Thomas considers himself an expert on cryptocurrencies, casino asset restructuring, and emerging technologies set to change the way people do business.